Refund policy

Refund & Return Policy

Your satisfaction is important to us.

Because our products are food items, we cannot accept returns of opened packages for food safety reasons.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery.

Please include:

• Your order number
• A brief description of the issue
• Photos of the damaged product and packaging

We'll gladly replace the item or issue a refund when appropriate.

Unopened Products

If you receive an unopened product that you wish to return, please contact us before sending it back. Return authorization is required.

Customers are responsible for return shipping unless the return is due to our error.

Questions

Please contact us through our Contact page. We're always happy to help.